Protect your Google rating before one bad review costs you new customers.
ReviewGuard AU monitors low-star Google Reviews and prepares professional English/Chinese response drafts, so owners can respond quickly without sounding defensive or rushed.
Business: Dental clinic / local restaurant
Google rating: verified during audit
Recent low-star reviews: checked manually
Priority action: reply to unresolved complaints
Draft response:
“Thank you for the feedback. We’re sorry the experience did not meet expectations. Please contact our manager so we can understand what happened and make it right.”
Customers read the bad reviews first.
A thoughtful reply can show future customers that the business listens, takes feedback seriously, and handles issues professionally.
We do not promise review removal or guaranteed rating improvement. We help you monitor, draft, and respond better.
A lightweight service, not another dashboard to manage.
Built for busy owners who want clear alerts and ready-to-use replies, without learning a new software system.
Monitor
We check public Google Reviews on a weekly or daily cadence depending on your plan.
Draft
We prepare calm, professional English and/or Chinese response drafts for low-star reviews.
Report
You receive a simple reputation summary with recurring complaint themes and suggested next actions.
Simple monthly pricing.
Start with a free audit. Continue only if the service is useful.
Starter
A$49/ month
- Weekly review check
- Low-star alert
- Up to 10 reply drafts/month
- English or Chinese drafts
Pro
A$99/ month
- Daily review check
- Priority low-star alerts
- Bilingual reply drafts
- Weekly reputation summary
Premium
A$199/ month
- Higher-touch reporting
- Multiple locations/platforms
- More formal response drafts
- Best for clinics and high-value services
Request a free Google Review audit.
Send your business name and suburb. We’ll prepare a short review-risk snapshot and 1–3 sample response drafts.